FAQS

A1: Established in 2015,Gpro audio is an audio equipments manufacturer from Guangzhou China. We are specialized in high-end professional speakers and power amplifiers, such as line array speakers,long-range speakers,high-power active speakers, rechargeable pro audio speaker, profesional full-frequency speakers and subwoofers with various specifications, transformer professional power amplifiers, and D-class digital amplifiers.

A2: Firstly ,Please tell us which products you’re interested in.Then we can share detailed specification of these products with best quotation.
If you dont know how to choose,pls share your detailed requirement,such as venue area,or how many people does the sound system will be covered,the size of stage and truss,indoor or outdoor ,fixed installation or mobile performance and etc.Then we will recommend suitable products to you according to your requirement
Thirdly,our sales staff will communicate with you for more detailed product information, until you confirm the sample and scheme;Then we provide the proforma invoice
Finally,we arrange the production and delivery.

A3: Yes, we accept OEM and ODM orders.We have a R&D team, and all your requirements can be reflected in your products, including product Logo, materials ,appearance, parameters, etc.

A4:Yes, you are welcome to order our sample.Even 1 pair speaker and 1pc amplifier for sample is available at bulk price.And welcome all customers to our show room to test products .

A5: Samples generally take 5-7 days. If raw materials are in stock, 1-3 days are also available.Bulk order will take 2-4 weeks and the specific delivery time is determined by the order quantity.

A6: If the products you need are our existing products,the MOQ of speaker is 1pair,The MOQ of amplifier is 1pc,the MOQ of other devices is 1set;
If you want to order customized products,the MOQ of speakers is 20Pairs/Model,and the MOQ of amplifiers is 100pcs/Model.

A7: We provide at least one year free warranty for our all equipments (from the date of receipt ) and lifelong paid maintenance.During the warranty time , we will provide free service for device faults and damage that not caused by human factors.Beyond warranty, we can also provide spare parts and maintenance service with extra payment.
If the purchase order is large,we also provide about 1% spare parts for back-up.

A8: We provide comprehensive transportation guide to help you choose the best transportation route including sea, rail, air, express, and other suitable international trade modes;

A9: We accept cash, T / T and Western Union.

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